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Travel Guidelines

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The well-being of our attendees is our number one priority. As our guest of honour, we want you to relax and enjoy this trip. Below are some guidelines that have been implemented to ensure your safety. Please review the information and let us know if you have any questions.

As travel requirements change, they will be updated here:

Flying from Canada

While many travel restrictions have eased, all passengers must wear a mask throughout their entire journey except for brief periods while eating, drinking, or taking oral medication, or unless otherwise exempt. A negative COVID test is no longer needed for departure.

It’s important to arrive at the airport well in advance of your flight, so you have plenty of time to check in, drop off your bags and go through security screening.

  • Check-in deadlines
    To avoid delays at the airport, we encourage you to check in from 24 hours prior to departure using your Air Canada App or online. If you prefer to check in at the airport, please arrive well before the check-in deadlines indicated below.
  • Baggage drop-off
    Make sure to arrive well before the baggage drop-off counter closes, as you cannot check bags once the deadlines below have passed. Overweight baggage can take longer to check. Use our checked baggage calculator to determine your free baggage allowance and any fees.

Check-in and boarding gate deadlines
As processing times at the airport are longer than normal due to COVID-19, it’s important to respect the following deadlines for your itinerary. Failure to respect them may result in the reassignment of any reserved seats, the cancellation of reservations, and/or ineligibility for denied boarding compensation.

Itinerary When to arrive at the airport Check-in & baggage drop off deadline Boarding gate deadline Boarding gate closes
Departing from Canada to Mexico 240 minutes
(4 hours)
90 minutes 45 minutes 30 minutes


Flying to Mexico

As of today, Mexico is open to all visitors. No special conditions, health tests or quarantines are required to enter. However, all travellers entering Mexico by air from another country are required to:

Requirement Details
(1) Complete a health questionnaire before your trip Submit this questionnaire online before you fly via the AFAC website
(2) Show your Mexican Tourist Card (FMM) Complete this within 30 days of flying to obtain your FMM:


What you need to obtain a Mexico Tourist Card (FMM):

  • Contact information
  • Passport information
  • Full Name of the hotel (Paradisus Los Cabos)
  • Arrival flight information
  • Printer to print a physical copy of the FMM


​Expedite your entry:

When you arrive in Mexico, present your passport and pre-printed Tourist Card. Note that many airports do not have paper forms available to fill out on site. By having the completed Tourist card with you, the Immigration Officer simply needs to stamp the Card before you enjoy your vacation.


Returning to Canada

Proof of vaccination is no longer required to board a plane in Canada. However, all passengers must wear a mask throughout their entire journey except for brief periods while eating, drinking, or taking oral medication, or unless otherwise exempt. 

Fully Vaccinated Travellers

Pre-entry tests are not required for fully vaccinated travellers entering Canada by land, air or water. You must still use ArriveCAN within 72 hours before your arrival to Canada.

Unvaccinated or Partially Vaccinated Travellers

Unvaccinated or partially vaccinated travellers must present proof of one of the following when arriving back to Canada:

  • Negative COVID-19 molecular test result taken 72 hours before your scheduled flight to Canada, or arrival at the land border or marine port of entry
  • Negative COVID-19 antigen test result taken no more than one calendar day before your scheduled flight to Canada, or arrival at the land border or marine port of entry
  • Positive COVID-19 molecular test result from a test taken at least 10 days and no more than 180 days before your scheduled flight to Canada, or arrival at the land border or marine port of entry

Antigen tests, which are required for re-entry into Canada, are administered on the resort and are included with your registration.


Use ArriveCAN to enter Canada

Regardless of your vaccination status, you must use ArriveCAN to provide mandatory travel and public health information before and after your entry into Canada. ArriveCAN is not only keeping travellers safe, but is part of our ongoing efforts to modernize cross-border travel.

Available free for iOS, Android and web.

The mobile app is free and secure and is the official Government of Canada platform. It is available in English, French and Spanish (displayed in the language of your device). Download the latest version of ArriveCAN or select “update” in your app store.


Sign in to ArriveCAN online Download on the App Store Get it on Google Play


Your Travel Staff

 Your travel staff is serious about safety. We have implemented the below processes to ensure the safest experience possible:
  • Placing antibacterial gel or wipes in vehicles, at events and at the hospitality desk
  • Ensuring all high touch areas are cleaned thoroughly and often
  • Sending out materials in advance when possible to reduce touch points on arrival
  • Staying informed of CDC guidelines so we are always up-to-date on current protocols
 If you would like more information about COVID-19, visit the Center for Disease Control (CDC) website.

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